Quality | Innovative | Training

Talking Life’s portfolio of Information Technology (IT) courses features the Microsoft programmes most commonly used in the workplace. If staff are required to use complicated software in their daily working life they may need to undertake training to enable them to be more competent and comfortable in using Microsoft’s Word, Powerpoint and Excel software. We also offer training on MS Teams and Zoom which will be of particular value to those working from home but struggling to master key functions.

Our introductory and intermediate courses are led by a team of expert Software Trainers all with excellent communication skills, to make the technical understandable. We can also offer some IT courses in the Welsh language.

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Our IT Training Courses

Reputation Management, Social Media & IT

What could a prospective customer find out about you and your business online? How would you handle the negative fall-out from an inadvertent tweet or on-line feedback from a customer? Virtually all purchasing decisions are emotionally-driven and the likelihood of someone doing business with you is significantly influenced by what they can find out about you and your business via a simple Google search.

Online Safety

Keeping children and young people safe online and protecting them from exploitation, is of major importance in a world significantly influenced by social media. This course explains how children and young people use the internet and mobile technologies, the key risks and the strategies for managing incidents that may occur.

How to use Microsoft Teams

This 2-3 hour course is for individuals in the organisation who need to either ‘meet’, ‘train’ or communicate using the virtual platform of MS Teams. The course will give delegates the confidence to use all the tools available on the platform and give them useful hints and tips on how to make the experience as close to a face-to-face or classroom experience as possible. Delegates will be given a comprehensive ‘how to’ guide on how to use MS Teams which will be used to work through the session and which can be taken away to refer to later.

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