IT Training

Artificial Intelligence is rapidly entering social care practice, offering new ways to support professional reasoning, reduce administrative burden, and strengthen defensible decision making. This course introduces social workers to practical, real world uses of AI that enhance, not replace, professional judgement. The session focuses on how AI can support reflective analysis, safeguarding decision making, MCA assessments, documentation quality, and day to day casework thinking. Participants learn how to use AI tools safely, ethically and confidently within the boundaries of the Care Act, MCA, Human Rights Act and organisational policies. The emphasis is on practical application, risk aware use, and clear boundaries: AI does not make decisions, diagnose, or determine thresholds. Instead, it acts as a structured thinking partner that helps practitioners organise complex information, explore hypotheses, and improve clarity in recording. This training is highly relevant for teams managing high caseloads, complex situations, and increasing scrutiny around safeguarding and mental capacity decision making.

This fast-paced, hands-on course is designed to elevate your PowerPoint skills by unlocking powerful features and design techniques that professionals use to create polished, engaging presentations.

What could a prospective customer find out about you and your business online? How would you handle the negative fall-out from an inadvertent tweet or on-line feedback from a customer? Virtually all purchasing decisions are emotionally-driven and the likelihood of someone doing business with you is significantly influenced by what they can find out about you and your business via a simple Google search.

Keeping children and young people safe online and protecting them from exploitation, is of major importance in a world significantly influenced by social media. This course explains how children and young people use the internet and mobile technologies, the key risks and the strategies for managing incidents that may occur.

This 2-3 hour course is for individuals in the organisation who need to either ‘meet’, ‘train’ or communicate using the virtual platform of MS Teams. The course will give delegates the confidence to use all the tools available on the platform and give them useful hints and tips on how to make the experience as close to a face-to-face or classroom experience as possible. Delegates will be given a comprehensive ‘how to’ guide on how to use MS Teams which will be used to work through the session and which can be taken away to refer to later.

Turn boring documents into must-read material with powerful formatting, charts, and tables.

Further increase your basic skills of turning boring documents into must-read material with powerful formatting, charts, and tables

Use advanced skills to turn boring documents into must-read material with powerful formatting, charts, and tables

Turn unorganized data into useful information and quickly make spreadsheets your colleagues. The course covers advanced topics like functions, PivotTables, and macros.

Turn unorganized data into useful information and quickly make spreadsheets your colleagues in this beginner Excel course

Make sure your message is heard with presentation slides that inform and engage your audience in this beginner PowerPoint course.

Make sure your message is heard with presentation slides that inform and engage your audience in this intermediate PowerPoint course

Turn unorganized data into further useful information and quickly make spreadsheets for your colleagues in this intermediate Excel course