Making Every Contact Count

Course Overview 

This this half day course aims to offer workshops for participants to increase knowledge and skills in supporting clients/service users and members of the public to live healthier lifestyles and promote wellbeing

The session is designed to increase your confidence in discussing lifestyle issues with others and increase your awareness of services in your local area around health and wellbeing

How Long is the Course?

3 hours

Who is the Course Aimed at?

All staff who work directly with members of the public who may be able to support healthy life choices

Learning Outcomes

By the end of the session you will:

  •  Understand what MECC is and how it works
  • Understand how to engage in MECC with your client group
  • Explore what makes people respond the way they do and how to reduce conflict and resistance
  • Practice using communication skills to aid change by working in a motivational way
  • Be aware of stages of change and how to recognise and support these
  • Develop an understanding of the three A’s to effective conversations

Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.