Emotional Intelligence in the Workplace

Course Outline

Emotional Intelligence is a skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. Its importance is that it can help individuals with relationships in life and at work, with management of people and teams of people, enabling them to interact and influence others, as well as improving confidence and assertiveness. At its most simplistic, it is allowing yourself to be you.

Who is the course aimed at?

Anyone in the workplace – whatever their job

How long is the course?

1 day

What will you learn?

– Understand what EQ is

– Understand the value of applying EQ for oneself and for others in life and work

– Be able to learn from others? strength & apply the rules of respect

– Know how to develop personal insight and manage emotions

– Be a Life Ambassador


“Great fun and actually learnt something useful; not just facts and figures that I will forget”


Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.