Cultural Competence


Being Culturally Competent is not only about respecting and appreciating the cultural contexts of people’s lives, it’s about understanding the way we deliver services and responding to the needs of our diverse population.

This session provides a resource of information and opportunities for professionals to reflect and review their own understanding and practice.

How Long is the Course?

Half Day

Who is the Course Aimed at?

All staff

Learning Outcomes

During this session we will be looking at:

  • The differences and similarities between cultural competence and cultural humility
  • The levels of cultural competence within organisations
  • Our own bias’, prejudices and beliefs
  • What we can do to create positive, inclusive workplaces and work practices.

By the end of the session participants will be able to:

  • Define cultural competence
  • Describe the components of cultural competence
  • Appreciate the complexities involved in self awareness
  • Outline unconscious bias and know its various characteristics, features and associated issues
  • Explain the difference between a stereotype and a generalisation.

Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.