Child Centred Communication with Children & Young People

Course Outline

A succession of public reports, most recently in Rotherham and Oxford have highlighted the lack of communication between vulnerable children and professionals who are tasked with safeguarding them. Positive communication with children and young people is critical and Talking Life’s expert team in this area has extensive experience of listening and responding to LAC, socially excluded and children and young people at risk, both through case work and group work settings. Their specially created training courses have been successful in enabling a range of social care professionals to hone their skills in communicating with children and young people.

Who is the Course aimed at?

All professionals working with children and young people who need to develop skills in communication

How long is the course?

The course should ideally be run over 2 days; however it can be delivered in 1 day

What will you learn?

At the end of the course participants will:

  • Have a shared understanding of the value base, process and approach that informs effective communication with children and young people in a child centered manner.
  • An understanding and working knowledge of the legislation, policy guidance, research and lessons learned both best practice and from serious case reviews that inform and direct this area work.
  • Have an increased awareness and understanding of building and maintaining positive working relationships with children and young people; in order for workers to develop their skills and confidence to communicate and carry out direct and wishes and feelings work with children and young people including those with presenting disability.
  • Have explored the challenges, conflicts and outcomes of this approach, that includes an understanding of approaches to complaints and working with LAC.
  • Have Identification and development of a workers listening Tool kit which the practitioner can draw upon in practice to support effective communication and maintain positive working relationships with children and young people.
  • Have an increased understanding of how to incorporate the wishes and feelings of children in to assessments and care plans


  • “I thoroughly enjoyed today’s seminar. It was so meaningful and valuable as well as heart touching. It was very educational and meaningful, thank you.” Social Worker, Nottingham
  • “I feel this training would benefit all children and young peoples’ services. It was informative, interactive and fun” – Social Worker, Notts
  • “Really enjoyed this session. Engaging and useful. Enjoyed the different approaches and techniques and the real life examples” – Social Worker, Nottinghamshire
  • “Very useful and interesting course. Very relevant to the work we do and made you reflect on your own practice and how you can improve this to listen to children better” – Social Worker, East Midlands

Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.