Business Writing Skills


Most people write business documents on a daily basis: emails, reports, meeting summaries, minutes or other business correspondence. Writing creatively and writing for business are two entirely different disciplines. You could be an amazing creative writer while making potentially serious mistakes when it comes to business communication. This 1 day course is a perfect introduction to the skills of articulate business communicators.

Attendees will learn how to create business documents in Plain English that say what you mean and achieve the results you want. The course not only covers the basics of how to improve your writing skills but also how to achieve the right result from your written correspondence.

How Long is the Course?

1 Day

Who is the Course Aimed at?

All types of staff

Learning Outcomes
  • Write all of the most common types of business documents in Plain English
  • Structure your business documents effectively
  • Avoid common mistakes
  • Use Plain English – write in a clear, concise style
  • Get your message across convincingly
  • Create impact with written communication skills
  • Match your writing style to business objectives
  • Apply grammar, punctuation and spelling
  • Ensure key messages are conveyed to best effect
  • Apply benefits in relation to features
  • Write persuasively
  • Give your business documents that final polish before you send them



Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.