Quality | Innovative | Training


This course is designed to help line managers identify strategies and approaches to managing cases of employee underperformance as well as providing background on the employment law basics. The course will equip learners with the skills to be able to informally and formally manage performance as well as place accountability with their staff for their own performance through adopting a coaching approach to performance. The course will look at why many employers accept average performance in the workplace and often deal with it incorrectly as misconduct. Learners will have the opportunity to work on real life case studies and practise the strategies learned in a safe environment.

Who is Performance Management aimed at?

Managers at all levels

Course Length

1 day

Learning Outcomes

On conclusion of the course, participants will be able to:

  • Employ the correct strategy for managing under performance based on either aptitude or attitude as well as know the differences between the two.
  • Understand their responsibilities under the law to ensure all cases are handled fairly.


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