OverviewThis course aims to help individuals in the workplace to develop techniques in using low arousal approaches to manage aggressive incidents in care settings. It explores the function and origin of aggressive behaviours and the role of the worker or the context in causing stress for both service users and staff
Who is Low Arousal approaches to Managing Aggression aimed at?Anyone working in social or health care
Course Length1 day
On completion of the course, participants will have had the opportunity to examine the way in which they interact with service users within the care setting in order to identify low arousal approaches for diffusing aggressive incidents.