Quality | Innovative | Training


A programme for candidates to understand the importance of interagency communication, to understand the law around interagency communication, and to appreciate what can happen interagency communication breaks down

Who is Inter-agency Communication aimed at?

All individuals in the organisation who work with other agencies

Course Length

Half or full day

Learning Outcomes

On completion of the course, participants will understand:

  • Why we need to share information?
  • Barriers and solutions
  • How to improve communication and joint working
  • False perceptions about needing evidence and sharing information
  • Sharing information to prevent abuse and neglect
  • What you can do if the person does not want to share information
  • Sharing information with carers and family
  • What to do if a partner agency is reluctant to share information
  • Obligations to share information
  • What a duty of candour is

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