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This course aims to provide those who negotiate regularly as part of their role, with a broader range of skills and techniques to draw upon

Who is Influencing Skills aimed at?

For all those in the organisation who already do a significant amount of negotiating as part of their role, and wish to further their skills

Course Length

1 day

Learning Outcomes

On completion of the course, participants will be able to:

  • Demonstrate a range of influencing techniques
  • Set clear goals and outcomes
  • Identify your power base and explore how to expand it
  • Describe questioning techniques that can be used to influence
  • Demonstrate how to manage difficult questions, objections and situstions
  • Discuss the ?inner game? and how to use it in influencing
  • Describe the psychology behind influencing
  • Demonstrate how to resist influencing attempts by others
  • Show assertive communication techniques

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