Influencing Skills

Overview

This course aims to provide those who negotiate regularly as part of their role, with a broader range of skills and techniques to draw upon

Who is Influencing Skills aimed at?

For all those in the organisation who already do a significant amount of negotiating as part of their role, and wish to further their skills

Course Length

1 day

Learning Outcomes

On completion of the course, participants will be able to:

• Demonstrate a range of influencing techniques
• Set clear goals and outcomes
• Identify your power base and explore how to expand it
• Describe questioning techniques that can be used to influence
• Demonstrate how to manage difficult questions, objections and situstions
• Discuss the ?inner game? and how to use it in influencing
• Describe the psychology behind influencing
• Demonstrate how to resist influencing attempts by others
• Show assertive communication techniques