CQC Standards

Overview

The course covers: 1. The fundamental standards - Expectations • Person-centred care • Dignity and respect • Consent • Safety • Safeguarding from abuse • Food and drink • Premises and equipment • Complaints • Good governance • Staffing • Fit and proper staff • Duty of candour • Display of ratings 2. The KLOEs • Safe • Effective • Caring • Responsive • Well-Led 3. Six new evidence categories • People's experience of health and care services • Feedback from staff and leaders • Feedback from partners • Observation • Processes • Outcomes? 4. Implementation & Evidencing

Who is CQC Standards aimed at?

Staff in adult social care

Course Length

1 day

Learning Outcomes

By the end of the course delagtes will be able to:- 

• Understand the new categories of evidence in inspection
• Understand the implementation of the fundamental standards and evidencing the care categories