Problem Solving & Creative Thinking (Virtual Classroom)

Course Overview

Getting to the heart of an issue and being able to generate high quality, creative solutions to resolve the root causes, is a key skill in problem solving. This course, available either classroom based or online, gives participants the necessary skills to consistently get to identify the crux of the problem and build self-confidence when conducting problem-solving meetings.

How long is the Course?

This is a 1-day course classroom based. May be run online in 2 or more shorter sessions

Target Audience

Managers & leaders from either the public or private sectors

Course Outcomes

On conclusion of the course, participants will be able to:

• Choose and apply appropriate problem solving and decision-making processes and methods
• Identify common obstacles to effective problem solving and decision making
• Recognise the human variable in problem solving and decision making
• Apply concepts to enhancing personal development and organisational performance
• Explain the key elements of problem solving and decision making
• Make better decisions through critical thinking and creative problem solving
• Develop their personal creativity
• Select the best decision given the specific situation
• Apply processes to assess issues and problems
• Transform their creativity into practical solutions

To view a printable/downloadable course outline click here


Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page