Dementia – Communication Skills

Course Outline

The Department of Health’s Dementia Strategy ‘Living well with dementia’ Objective 13 is Health and social care staff involved in the care of people who may have dementia to have the necessary skills to provide the best quality of care in the roles and settings where they work. To be achieved by effective basic training and continuous professional and vocational development in dementia.

This course will provide participants with an overview of the types of dementia and introduce a range of communication techniques to improve how staff across health and social care communicate with people with dementia.

It contributes to Qualification Credit Framework knowledge for the following units:

– DEM 301 – Understanding the Process and Experience of Dementia

– DEM 308 – Understand the Role of Communication and Interaction to Individuals with Dementia using a Person Centered Approach

Who is the course aimed at?

Health & Social Care Staff supporting people with dementia

How long is the course?

Half day

Course Outcomes

On completing this course, participants will be able to:

– Identify the common types of dementia

– Demonstrate an understanding of language breakdown of people with dementia

– Describe the importance of feelings and behaviour in communication with people with dementia

– Consider what adaptions can be made to their own communication style to aid communication with people with dementia

– Identify how the Mental Capacity Act and Dementia strategy impact on practice.


“I found the course to be very useful in my day to day work. Gave a very good insight into dementia” (Ward Admin Support, Chesterfield)

*Talking Life has a wide range of dementia training available, delivered by experienced practitioners. If you dont see the specific topic you are looking for, please contact us for further information on 0151-632-0662 or email:


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