Dealing with People in Distress

Course Outline

This course will help to develop awareness of the issues involved when sharing information in a highly emotive and challenging setting.

Who is the course aimed at?

All staff who deal with people suffering from bereavement or loss

How long is the course?

1 day

What will you learn?

– Delegates will develop an understanding of the impact, on both the giver and receiver, of support and information and explore tried and tested ways of communicating with distressed people and identify the most appropriate strategies.


“A very interesting and worthwhile course that was true to life and practical” – Play worker, Leeds


Hello! We are able to offer the vast majority of our courses online in a virtual classroom via your preferred video conferencing platform. All of our course contents have been updated to reflect the current COVID-19 situation. To enquire about any of our courses to be delivered online please go to our ‘Contact Us’ page.