Description of course:

“Very good course which will influence my practice.”
(Social Worker, Conway)

Sharing bad news with patients and relatives can be one of the most difficult tasks faced by health and social care professionals. The way in which the message is delivered will always be remembered.

Given the potential impact of breaking bad news, focused training in skills and techniques to facilitate the communication of bad news will increase health and social professionals’ skills and ability to convey difficult issues with greater ease and confidence.

This course aims to provide delegates with these skills by approaching the breaking of bad news in a straightforward, honest and compassionate way.

While the subject of this training is necessarily challenging, a practical and positive approach ensures the programme is a constructive and meaningful experience for all those who attend.

Learning outcomes:

By the end of the workshop delegates will be able to gain the following:

Knowledge

• Know the issues involved when sharing information about highly emotive and challenging situations
• Describe the impact, on both the giver and receiver, of sharing bad news
• Explore tried and tested models of communicating bad news to identify the most appropriate strategies

• Practise and improve communications skills
• Demonstrate skills for breaking bad news
• Develop self-awareness and support

• Confidence and competence in communicating with and supporting patients, service users and relatives
• Use the benefits of sharing skills, experiences and feelings, when breaking bad news

Pricing:

For larger groups, phone the office on 0151-632-0662
or email public-access@talkinglife.co.uk

To book onto this course, scroll up to the top of this page and select the Date/Venue along with the number of delegates attending and click the orange 'ADD TO CART" button. If you are still awaiting approval for funding you may reserve a place on this course, pending receipt of your funds or purchase order. Simply click the blue button below.

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