Overview

In this session, we will look at the setting of standards of performance, managing under performance and providing constructive feedback.

Aim

This session provides the tools to effectively, fairly and consistently set, manage and feedback to members of our team regarding their performance at work.

Learning Outcomes

• Using information from appraisals to measure day-to-day performance
• Setting clear, consistent standards of performance
• Measuring an individual’s performance in relation to the goals set
• Managing under performance

This session is appropriate for people in management or supervisory roles. There are no pre-requisites for this session.