Performance Management

Overview

This session is designed to help line managers identify strategies and approaches to managing cases of employee underperformance as well as providing background on the employment law basics. The session will equip learners with the skills to be able to informally and formally manage performance as well as place accountability with their staff for their own performance through adopting a coaching approach to performance. The session will look at why many employers accept average performance in the workplace and often deal with it incorrectly as misconduct. The session will give learners the opportunity to work on real life case studies and practice the strategies learned in a safe environment.

Objectives

On completion of performance management, learners will be able to:

  • Employ the correct strategy for managing under performance based on either aptitude or attitude as well as know the differences between the two.
  • Understand their responsibilities under the law to ensure all cases are handled fairly.
  • Hold legally robust settlement agreement conversation when performance measures are not getting the desired results.

This course can be run as a single half-day session of 4 hours or run together as a full day session with any of the other HR topics

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