Dealing with People in Distress

Course Outline

This course will help to develop awareness of the issues involved when sharing information in a highly emotive and challenging setting.

Who is the course aimed at?

All staff who deal with people suffering from bereavement or loss

How long is the course?

1 day

What will you learn?

– Delegates will develop an understanding of the impact, on both the giver and receiver, of support and information and explore tried and tested ways of communicating with distressed people and identify the most appropriate strategies.

Testimonials

“A very interesting and worthwhile course that was true to life and practical” – Play worker, Leeds